Six major aims for care

Mass General Brigham Health Plan believes that quality care should be:

• Safe: Care that is intended to help patients should not injure them.
• Effective: Services should be based on scientific knowledge and given to all who could benefit. Care should not be used when it will not be beneficial. Effective care should be precise: services should not be overused or underused.
• Patient-centered: Care should be respectful and responsive to individual patient preferences, needs, and values.
• Timely: Access to care should not take longer than necessary. Patients should not have to wait unless it will provide information or time to heal. Prompt attention benefits both the patient and the caregiver.
• Efficient: Effective care should minimize waste — and cost — of supplies, equipment, space, capital, ideas, time, and opportunities.
• Equitable: Everyone should have access to high quality care, regardless of their race, ethnicity, gender, or income.

For over 30 years, Mass General Brigham Health Plan has delivered value to our members and worked to improve access to care and coverage. Join us and bring your unique talents to our team as we strive to create a world where all people live healthier lives.

Our mission and vision 

Our vision is to help create a world in which all people live healthier lives. We strive to create a better health system by removing barriers, providing no-nonsense solutions, innovating through partnerships, and delivering compassionate experiences.
 

About Mass General Brigham

From the hospital to home, our integrated health system offers high-quality care in every part of the health journey. For more information, please visit massgeneralbrigham.org.