/Objective Process work pertaining to Card Services Department job responsibilities and assist members and front line staff with questions pertaining to those processes. Assist the Card Services Department with achieving key performance goals and service level standards. Cross train on a variety of Card Services processes to further support the overall goals of the departm

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers. Provides efficient, accurate and courteous customer service. Performs a variety of transactions to service the customer, including processing deposits, withdrawals, payments, cashes checks, sells travelers checks, etc. Maintai

Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties. Primary Accountabilities Continually exceeds customer service expectations by offering excellent ser

Customer Experience Develops an understanding of customers' needs and expectations, ensures that products and services are offered that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate. Operational Excellence Ensures qua

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers. Proactively engages with customers on retail branch floor informs and educates through various experiences including digital presentations provides efficient, accurate and courteous customer service. Maintains complete knowled

RELATIONSHIP DEVELOPMENT AND SERVICE Adheres to the Customer Centric service standards Be the face of BayCoast Bank, presenting a professional, friendly, and helpful appearance with every interaction. Effectively engages with customer inquiries in a courteous and efficient manner. Accurately processes various customer transactions Leverages problem solving and strong comm

Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties. Primary Accountabilities Continually exceeds customer service expectations by offering excellent ser

Identify, support and resolve the service needs of customer calling into Needham Bank. Understand which products/services will work best for our customer throughout the relationship and how to successfully resolve customer requests using available tools and resources. Listen and understand the customers need and provide solutions for our customers. Asks and answer questio

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Personal Banker will demonstrate our core values and will focus on building long term relationship with clients and assist our custom

/Objective Contribute to DCU's Success Sharing and business goals by identifying members' needs, providing service excellence and helping members achieve their financial goals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accurately process all teller transactions such as deposits, wit

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers. Proactively engages with customers on retail branch floor informs and educates through various experiences including digital presentations provides efficient, accurate and courteous customer service. Maintains complete knowled

Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties. Primary Accountabilities Continually exceeds customer service expectations by offering excellent ser

and Requirements vary based on job level . Expectations include Decisioning check and ACH items that have created an exception within a timely manner, per regulatory guidelines, the NACHA rules and in accordance with the Bank's policies, practices and procedures. Assists in the administration of the Banks Overdraft Privilege Program. Performs various processing activities

Responsible for the accurate and timely completion of Credit References and Audit Confirmations for business accounts both small business and commercial in nature. Responsible for the proper and timely completion Account Verifications for deposit accounts. Must strictly adhere to State and Federal privacy rules regarding consumer customers. Interpret language used in auth

Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversatio