Medical Assistant/Medical Secretary
Cambridge, MA 
Posted 2 days ago
Job Description
Date Posted
Hours Required
40 Hours
MAPS-Infectious Disease Division
High School or Equivalent Required
Mount Auburn Hospital - Cambridge, MA

LPN/Medical Assistant

Mount Auburn Hospital - Cambridge, MA

LPN/Medical Assistant Infectious Disease and Travel Medicine

Principal Duties and Responsibilities

1. Maintain exam rooms, equipment, and inventory levels in clinical areas: sanitize, good

condition, replenish supplies including vaccines. Follow established policies and OSHA

guidelines for cleaning and disposing.

2. Appointment and pre-visit planning: assist with booking appointment, screen chief

complaint, reconcile immunization/allergies/meds, obtain test results/consult reports/other

related information as appropriate. Document timely and accurate in Epic.

* Ensure that referrals/prior authorizations/other needed documentation are in place.

Initiate them when necessary.

3. Receive and prepare patient for exam: room patient, take/records vitals, weight/height.

4. Perform/document medical assistant clinical procedures as ordered including: administer

vaccines/medication, dressing change, other specialized testing and specimen collection.

* Prepare/send specimens to hospital/other labs: proper label/log/package and pick-up.

* Reconcile laboratory logs daily, internal and external.

5. Complete and maintain control and calibration records and temperature logs of practice

refrigerators/freezers storing medications/vaccines.

* Monitor/order/maintain appropriate vaccine supply.

6. Discharge from clinic/post visit:

* Coordinate/schedule: tests, procedures, PCP follow up, referrals to other specialists.

* Assist with distribution of patient letters/certifications, discharge instructions.

* Assist with transportation arrangements if needed (e.g. call ambulance).

7. Communicate with patients: test results, follow-up vaccines, patient questions, basic triage.

* Track results and consult letters: ensure receipt by provider, notify of incomplete

tests/consults and follow up with patient as directed, per departmental protocols.

* Receive calls and messages on provider's behalf. Screen and prioritize calls and portal

messages. Include pertinent information as needed (e.g. requested result).

* Return patient calls on the provider's behalf.

* Release results (by phone, letter, or portal) and coordinate follow up.

* Process prescription requests as directed.

* Review daily cancellations/no-shows with provider: reschedule/contact.

8. Provide coverage including but not limited to cross-coverage with secretarial support,

scanning, and other tasks as requested by manager. This may include floating to other areas

within the practice or floating to other practices.



1. Minimum: High school graduate and higher. Minimum of three years' experience as a medical assistant in a medical practice environment desirable. Certification as a medical assistant or licensed practice nurse (LPN) required.

2. Ability to multi-task. Customer service experience.

3. Computer skills required. Prior use of EPIC EMR strongly preferred.

4. Certification in CPR.

5. Excellent communication and interpersonal skills. Ability to work independently and follow


6. Prior history with infectious disease strongly preferred.

We value equality and are committed to maintaining an environment in which employees, patients, and visitors are treated without regard to their race, color, religion, national origin, age, sex, handicap, veteran’s status, sexual orientation, gender identity or disability.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3+ years
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