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We are looking for a Manager, Formulary Content Operations who will be responsible for overseeing the day-to-day operations of ~20 employees in North America & India. The successful candidate for this role will be leading a diverse team that researches pharmaceutical coverage across US Healthcare managed markets for Clarivate Life Sciences & Healthcare customers. By having a persistent and professional approach you'll take the initiative to generate new ideas and drive improvements within this team.
About You - experience, education, skills, and accomplishments
BS/BA required
- Minimum 5 years of relevant experience, with preference given to those with US pharmaceutical industry experience
- Minimum 3 years experience with direct people management
- Experience communicating with customers about formulary decisions and implications
- Ability to provide metrics and reporting within a team
It would be great if you also have . . .
- Advanced degree
- Managed markets/market access knowledge
- Good understanding of pharmaceutical commercial business
What will you be doing in this role?
- Lead the research & delivery team by ensuring efficient formulary data collection and entry processes.
- Lead the delivery of custom projects for US Pharmaceutical companies related to formulary and drug coverage research.
- Drive a culture of operations excellence & improvement through the regular use of performance metrics.
- Identify opportunities for improvement within the workflows and implement changes that improve outcomes for customers.
- Act as a leader and mentor to team members while championing change management initiatives.
- Develop relationships and regularly collaborate with internal stakeholders (e.g., Product Management, Sales, Product Technology) to align with Clarivate LS&H targets and priorities.
About the Team
This is a dynamic team with members who approach our work with a positive attitude, enthusiasm, and skill. Clarivate's present growth provides for a variety of opportunities for personal achievement and career advancement in a fast paced and flexible hybrid environment
This position position is a hybrid role and can be performed near any US offices or Toronto.
Hours of Work
Core business hours in your time zone with the flexibility to support global clients in other time zones as needed.
Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.