Under general direction of a Regional Sales Director and/or Inside Sales Manager, the Sales Development Representative (SDR) does outbound cold calling to identify prospects for Sales as well as manages incoming US leads, identifies their specific needs primarily by phone, and then determining the next steps for that potential lead. This position is not responsible to achieve a defined revenue target for their territory but does have key metrics around lead qualification, lead generation, and Sales prospecting support. The SDR will work with prospective clients (inactive or pure prospect) via telephone, Teams, and email. This position is not on a Sales Incentive Plan but does receive an annual
bonus against KPIs (such as prospects identified, leads managed, campaign metrics etc).

1. Initiates proactive cold calls to prospects in order to grow sales revenue and build customer relationships. Conducts pre-call research and planning to set goals for the call and anticipates customer needs.

2. Follows through on campaigns and calls.

3. Ensures smooth hand off of a vetted lead to Sales.

4. Adept at researching prospects online (websites) and via LinkedIn.

5. Building prospecting data set for Sales as needed (especially for RAM accounts where we are targeting new areas within large established clients).

6. Generates and analyzes reports to identify customer trends in order to support calls and reporting requirements.

7. Coming up with ideas on how to best identify the right customers and individuals to target for acquisition.

8. Participates in required sales training that will allow the World Courier sales force to continually maintain a consultative sales approach with all customers. Actively seeks additional training and professional development opportunities to enhance knowledge and skills.

9. By monitoring all incoming US leads, this position will look for trending requests, and work internally to improve the lead generation process, potentially exploring new business opportunities should the need arise.

10. Performs related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires a minimum of two (2) year of demonstrated and successful sales experience including territory prospecting, individual customer needs analysis, tailored proposal follow through. Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

1. Excellent and persuasive consultative selling skills

2. Ability to rapidly build trust and credibility with prospective customers.

3. Excellent new customer sales pipeline management skills

4. Excellent understanding of specific business segment; industry and competitive knowledge

5. Strong acquisition and leadership skills

6. Excellent customer probing skills

7. Able to build internal collaboration with subject matter experts and others as necessary

8. Able to build customer relationships and trust quickly to challenge customer mindsets; comfortable closing sales

9. Strong analytical skills; quick thinker

10. Highly competitive and goal oriented

11. Good understanding of value and profit principles

12. Strong creativity skills; focused and disciplined

13. Thorough understanding of Cencora Solutions and which would apply best to their individual customer's needs

14. Strong presentation skills; up-to-date knowledge of presentation software and equipment

15. Ability to communicate effectively both orally and in writing

16. Meticulous follow-up skills; assertive in promoting ABC solutions to prospective customers

17. Strong interpersonal skills

18. Strong LinkedIn / social media abilities.

19. Experience with Salesforce or other CRM system preferred

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://www.virtualfairhub.com/amerisourcebergen

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned