Working collaboratively with the Executive Director of Orthopaedics, Sr. Administrative Director of Business & Academic Operations, and under the direct supervision of the Director of Clinical Programs and Orthopaedic Advanced Practice Providers, the Orthopaedic Education Program Manager will develop and implement dynamic continuing education programs for MGB faculty, fellows, residents and advanced practice providers (PAs, NPs) in accordance with our department's mission of excellence in education. The goal of these unique educational programs is to increase the knowledge, professional competencies and technical skills of all who attend, which will ultimately lay the foundation for future interdisciplinary integrated care of the Orthopaedic population in our rapidly changing world of health care.

Outreach and marketing are integral components of this role to engage interprofessional disciplines in the community at large, nationally and internationally, to enhance expert provider participation in programs presented, as well as increase learner attendance. The Education Program Manager will be accountable to the timeliness and thoroughness of projects, as he/she will facilitate information requests, create agendas for meetings, and monitor project progress and outcomes.

The Education Program Manager will be responsible for developing effective educational programs in the specialty of Orthopaedics, including topics relevant to our 9 subspecialties: oncology, foot & ankle, hand & upper extremity, joint replacements, pediatrics, shoulder, spine, sports medicine, and trauma. The manger will oversee all program activities and details including but not limited to course design and objectives, faculty selection, coordination of educational strategic meetings, record keeping of program participants, deliverables and revenue.

The Education Program Manager must be a skilled multi-tasker with excellent time management and organizational skills as he/she will be managing multiple projects and supporting various members of the Orthopaedic department at one time. He/she should be eager to work in a team-oriented environment and possess strong communication and interpersonal skills, since this role will interface with individuals throughout the MGB organization, community and internationally. This program manager will be the face of the Orthopaedic department's mission to educate and create a culture of teaching excellence, which will provide a stairway to higher lifelong education for our staff and MGB community.

• Conduct post master's certificate program in Sports Medicine for APPs; full year program.
• Weekly, 1-hour didactic virtual session
• Weekly, 10-hours of preparation including grading, discussion boards, recruiting, student advisement, overall course coordination, advertisement.
• Design and implement CME programs for the Department of Orthopaedics
• One international program per year, e.g., International Shoulder Symposium (10 hours/week; 6-month process)
• One regional/national program per year
• Collaborate with faculty and APPs in our 9 Orthopaedic sub-specialties to determine program topic/focus/content.
• Design and implement on-demand CME in-services for APPs.
• Provide an intellectual atmosphere conducive to the stimulation and interchange of ideas with all levels of personnel (Sr. leadership, faculty, APPs, other departments, etc.)
• Organize a strategic planning committee on education to promote and deliver excellence in teaching providing a stairway to ongoing education for all orthopaedic staff members in various job categories.
• Foster a culture of teaching, e.g., create videos for 'how to improve giving feedback', or 'how to be an effective preceptor', and offer programs to enhance teaching techniques.
• Conduct ongoing evaluations of programs and make necessary changes to improve.
• Demonstrate fiscal responsibility with program planning and implementation.
• Collaborate with the MGH Psych Academy team members relative to marketing strategies and program production.
• Build relationships with all departmental leadership and interdisciplinary staff in the Knight Center, IHP, MGH Psych Academy, and national/international organizations.
• Function as the educational liaison for the Orthopaedic department
• Broaden scope of practice from educational responsibilities to include research and publication activities, e.g., collaborate with physicians/APPs for research/QI projects, and/or design 'writing for publication' workshops for APPs.

Bachelor's Degree required.

The Orthopaedic Education Program Manager will demonstrate:

• experience in coordinating programs and events.
• time, organizational and project management skills.
• excellent verbal and written communication skills
• self-direction and motivation to get the tasks done with minimal supervision.
• consistency and dependability
• responsibility for own decisions/actions and willingness to accept feedback from others.
• the ability to anticipate challenges, prompting development and implementation of strategies for addressing them.
• a positive attitude amidst program pressures and deadlines
• exceptional interpersonal skills/effective communication style to interact with colleagues and employees throughout the MGB organization, academic institutions/organization across the country and abroad, in order to promote collegial and respectful working relations.
• fiscal skills relative to program budgets, conference cost, etc.
• Imaginative leadership to create innovative programs.
• self-confidence and enthusiasm for the department's educational goals
• knowledge of record keeping systems
• a level of high energy toward developing creative solutions to obstacles and achieving project goals
• flexibility to handle shifting priorities and deadline pressures
• knowledge and compliance with hospital, State and Federal regulatory requirements, including hospital policy and procedures (where applicable to the performance of the job), Joint Commission on Accreditation of Healthcare Organizations (JCAHO), ACGME, and Health Insurance Portability and Accountability Act of 1996 (HIPAA) and certification boards for CMEs
• leadership skills; continually strives to enhance the credibility of department
• a professional appearance and embodies the highest standards of excellence
• the skills of a team-player
• the ability to handle sensitive matters discreetly and ensure confidentiality
• superior writing, grammatical and editing skills
• exceptional computer skills (including operating systems, database, Internet, spreadsheets and other office management systems)
• must be proficient in Microsoft Office applications including Outlook, Word and PowerPoint

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.