This role will report to the Director of IT Operations.

• Partner with key stakeholders to ensure accuracy and alignment for key regulatory (FDIC) reviews and interim meetings
• Key liaison between first, second, and third lines for all business needs and the FDIC field tea
• Facilitate meeting minutes, residual risk status communications, reports, and other materials of an important or a confidential nature
• Manage and maintain contracts and agreements for Information Services Department o Application administrator for bank wide contract central repository
• Administer onboarding process for both new hires and vendors, guaranteeing all pre-employment processes and forms were completed accurately
• Lead quarterly SEC reporting

Project Management:

• Supervise the planning, execution, and monitoring of select technology and operational projects
• Track project milestones, risks, and issues, and provide regular status updates to key stakeholders
• Facilitate tasks, track progress, and address any challenges or roadblocks and resolve with team members
• Manage presentation development for Board of Directors, Executive Leadership Team, and Technology Steering Committee meetings
• Manage budget process for various Information Services cost centers

IT Risk Management:

• Collaborate with Issues Management team to ensure timely issue remediation and control effectiveness
• Map and analyze existing risk for all issues (regulatory, self-identified and audit)
• Develop monthly reports and performance metrics to track operational KPIs and present findings to relevant stakeholders at IT Risk Governance Committee
• Analyze large datasets to derive meaningful insights, identify trends, and provide data driven recommendations to improve operational efficiency
• Create reports, dashboards, and key performance indicators (KPIs) to monitor the performance of technology and operational processes
• Stay up-to-date with emerging technologies and industry trends to identify opportunities for innovation and improvement
• Manage support and calendar gatekeeping proficiency for CTOO, Director of Information Technology, Director of Information Security
• Perform adhoc duties as needed

Requirements and Qualifications:

• Bachelor's degree required
• 3-5 years experience
• Advanced Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Exceptional interpersonal, verbal, written and presentation skills
• Detail oriented, self-starter, able to work both independently and in a team environment with changing timelines and priorities
• Established track record of effective functional and cross functional collaboration
• Commitment to excellence - perform duties at the highest level possible and act with sense of urgency
• Strong communicator - able to interact with people at all levels of the organization in a confident, professional manner
• Demonstrate ability and temperament to work with sensitive information
• Creative problem-solving skills with a high level of initiative
• Analyze large, complex data sets using a variety of methods
• Ability to multitask, prioritize and manage time efficiently and effectively
• Strong quantitative and analytical skills
• Strong business sense, decipher priorities and make sound judgment calls
• Ability to multi-task, pay close attention to detail, and follow projects through completion to meet deadlines
• Desire and ability to learn and implement new software, tools and capabilities
• Technology Savvy

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.